Vortex Services
SITE SURVEYS
An on-site survey can be performed at your installation location by our trained staff. This provides the crucial difference between excessive equipment or just the right blend of equipment to complete the mission and stay within budget. We offer on-site analysis of terrain, infrastructure and deployment strategies. Working with your security staff, we will develop a detailed scope of work and a deployment plan for quick implementation. We have the ability to generate virtual site assessments for most locations. Both on-site and virtual assessments require moderate interaction with your final operational team to ensure project guidelines are met.
SYSTEMS & INSTALLATION TRAINING
Complete system and installation training is available for all Vortex Systems equipment and individual system components. We are committed to ensuring your level of knowledge and confidence to maintain and operate your system. Vortex Systems will hold an On-site training, as well as factory training down to the system component level. We welcome customers to visit our facility as well to get a better understanding of their product and how they operate. We believe that by including your team during these processes, we begin to build a working relationship that will last for years.
SUPPORT SERVICES
Vortex strongly believes that customer support is the most important part of building a relationship with our customers. What good is a piece of equipment if you cannot obtain assistance when you have problems? We strive to provide support within 24 hours or less.
